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Privacy Policy

Last updated: December 2023

1. Information We Collect

We collect information you provide when creating an account, submitting design requests, or communicating with our team. This includes your name, email, company details, design briefs, brand assets, and project specifications.

2. How We Use Your Information

Your information helps us deliver exceptional design services. We use it to understand your design needs, communicate project updates, improve our service quality, process payments, and provide customer support. We also analyze usage patterns to enhance the platform experience.

3. Design File Privacy

All design files, brand assets, and project materials you share with us are kept strictly confidential. Our designers and team members sign NDAs and are bound by confidentiality agreements. We never share your proprietary information with third parties.

4. Information Sharing

We don't sell your personal information. We only share data with service providers essential to our operations (payment processors, hosting providers, and communication tools). These partners are contractually obligated to protect your information.

5. Data Security

We implement industry-standard security measures including encryption, secure file storage, and regular security audits. All design files are stored on secure servers with restricted access. We use SSL encryption for all data transmission.

6. Your Rights

You have full control over your data. You can access, update, export, or delete your information at any time through your account settings. You can also opt out of marketing emails while still receiving essential service updates.

7. Data Retention

We retain your project files and account information for as long as your subscription is active and for 90 days after cancellation. You can request permanent deletion of all your data by contacting our support team.

8. Contact Us

If you have questions about our privacy practices, please contact us at privacy@bolddesigns.com. We're committed to addressing any concerns about your data privacy.